Contact

CONTACT INFORMATION

KONE Romania

West Business Campus
Str. Preciziei 3Y,
6th District, 1st Floor
062202 Bucharest

Tel: + 40 21 311 46 01
Tel: + 40 21 311 46 02

24 HOUR CUSTOMER SERVICE

Call + 40 21 311 46 00 or 0800 070 777 to place a service call or report an emergency.

Or use the contact form

SALES & OTHER INQUIRIES

You can use the following email sales.romania@kone.com for any sales requests or service.romania@kone.com for service and operations requests.

In addition, you can fill in our online contact form. Your inquiry will be answered promptly by the most appropriate KONE professional.

Fill in the form

New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow Overview

New buildings >

Elevators

Choose the elevator suitable to your needs ✅ lift, elevator installation, KONE expertise's behind each of your projects!

New buildings > Elevators >

KONE MonoSpace® DX

Discover the machine room-less KONE MonoSpace® DX passenger elevator for low and mid-rise residential and commercial buildings.

New buildings > Elevators >

KONE MiniSpace™ DX

Discover the KONE MiniSpace™ DX elevator with a compact machine room and digital connectivity for mid and high-rise buildings.

New buildings > Elevators >

KONE TranSys™ DX

Discover KONE's innovative Freight Elevator & Industrial elevator: Transys DX ✅ Your Industrial elevator solution! KONE expertise's behind each of your projects!

New buildings > Elevators >

Elevator connectivity

Choose the Intelligent elevator suitable to your needs ✅ Elevator innovation, KONE expertise's behind each of your projects!

New buildings > Elevators >

Elevator interior design

Discover our KONE elevator design services ✅ elevator planning, KONE expertise's behind each of your projects!

New buildings >

Escalators & autowalks

Choose the escalator suitable to your needs ✅ escalator, KONE expertise's behind each of your projects!

New buildings > Escalators & autowalks >

TravelMaster 110

Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimized for retail environments to ensure a pleasant shopping experience.

New buildings > Escalators & autowalks >

TravelMaster 115

An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller.

New buildings > Escalators & autowalks >

TransitMaster 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

New buildings > Escalators & autowalks >

TransitMaster 140

The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as metro stations and airports.

New buildings > Escalators & autowalks >

TransitMaster 165

The KONE TransitMaster™ 165 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers.

New buildings >

Advanced People Flow solutions

Discover how KONE Advanced People Flow Solutions enable a seamless and entertaining user experience from front door to final destination.

New buildings > Advanced People Flow solutions >

Access solutions

Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor.

New buildings > Advanced People Flow solutions >

Destination solutions

Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Learn about digital displays and elevator screen content managment. We offer elevator screens.

New buildings > Advanced People Flow solutions >

Monitoring solutions

See our remote elevator monitoring system. We offer monitoring solutions for new buildings.

New buildings > Advanced People Flow solutions >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.

New buildings > Advanced People Flow solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalized user experiences that make office environments more attractive and efficient.

New buildings >

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernization of elevators, escalators, and automatic doors – all from one trusted supplier Overview

Existing buildings >

Elevator connectivity

A connected elevator puts you and your users in control, with the possibility to add smart, value-adding services that optimize people flow, make everyday life easier for users, and ensure your building is geared up for the future.

Existing buildings >

Elevator user experience

Enhance the user experience with real-time information on-the-go, an exciting, multisensory ride-experience and other smart building applications, it makes everyday convenient by improving accessibility and availability.

Existing buildings >

Maintenance

Discover our KONE elevator maintenance services ✅ elevator maintenance, KONE expertise's behind each of your projects!

Existing buildings > Maintenance >

Your maintenance journey

Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for elevators, escalators, and automatic building doors.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

Discover how KONE’s flexible, tailored preventive maintenance services keep your elevators, escalators, and automatic building doors safe and in good condition.

Existing buildings > Maintenance >

KONE 24/7 Connected Services

See how predictive maintenance reduces faults, speeds up repairs and increases safety. Our predictive maintenance solutions proactively monitor elevators and escalators.

Existing buildings > Maintenance >

Customer communications channels

Stay up to date with equipment status and maintenance work progress around the clock.

Existing buildings > Maintenance >

Customer service

Choose the elevator services suitable to your needs ✅ Maintenance technician, KONE expertise's behind each of your projects!

Existing buildings > Maintenance >

Managing people flow and user experience with KONE DX

Our connected KONE DX elevator solutions add value to your building and make sure it’s ready for whatever the future brings. Improved accessibility for residents and visitors and a cleaner, healthier environment.

Existing buildings >

Elevator modernization

Discover our KONE Elevator modernization services ✅ Elevator renovation, KONE expertise's behind each of your projects!

Existing buildings > Elevator modernization >

Full elevator replacement

Discover our KONE Elevator replacement services ✅ modernization elevator cabin, KONE expertise's behind each of your projects!

Existing buildings > Elevator modernization >

Modular modernization

Find out about elevator renovation and see how it improves the elevator controller.

Existing buildings > Elevator modernization >

Component upgrades

Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system.

Existing buildings >

Escalator & Autowalk modernization

Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components.

Existing buildings > Escalator & Autowalk modernization >

Full escalator replacement

Discover our two options for escalator replacement: We can install a brand-new escalator and truss, or replace everything except the truss.

Existing buildings > Escalator & Autowalk modernization >

Modular modernization

With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us!

Existing buildings >

Buildings without an elevator

Discover our KONE Building without elevator services ✅ Building without elevator, KONE expertise's behind each of your projects!

Existing buildings >

Advanced People Flow solutions

Discover our solutions for access and destination control, as well as communication and equipment monitoring.

Existing buildings > Advanced People Flow solutions >

Access solutions

Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor.

Existing buildings > Advanced People Flow solutions >

Destination solutions

Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors.

Existing buildings > Advanced People Flow solutions >

Infotainment solutions

Find out how to enhance the passenger experience in KONE DX Class elevators with KONE infotainment solutions.

Existing buildings > Advanced People Flow solutions >

Monitoring solutions

Discover how KONE monitoring solutions can improve people flow in your building with a real-time overview of equipment status and improve risk management for smoother building handover.

Existing buildings > Advanced People Flow solutions >

Health and well-being solutions

Choose the Smart building suitable to your needs ✅ Intelligent building, KONE expertise's behind each of your projects!

Existing buildings > Advanced People Flow solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalized user experiences that make office environments more attractive and efficient.

Existing buildings >

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools.
Digital Services
Tools & downloads
Tools & downloads

Downloads Codes and standards Glossary Overview

Tools & downloads >

Codes & standards

We offer a range of solutions for ensuring compliance with various codes and regulations, including accessibility, vandal resistance, and operation during a fire.

Tools & downloads >

Glossary

When talking about elevators, escalators, and automatic building doors it’s sometimes necessary to use technical terms and acronyms, so we’ve created a handy glossary to help you make sense of them.
- Codes & standards
- Glossary
Stories & references
Stories & references

Discover our latest references and stories about cities and people in them. Overview

Stories & references >

Stories

What does city life mean for people in the world’s different urban environments? Our stories look for answers.

Stories & references >

Press releases

Stories & references >

References

KONE is proud to present these selected achievements from around the world.
Green building
About us
About us

Overview

About us >

KONE as a company

About us > KONE as a company >

Environment

We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings.

About us > KONE as a company >

Safety

Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable.

About us > KONE as a company >

Innovations

Kone is a proven technology leader and holds more than 3,000 patents across their businesses.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

About us >

Careers

We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results.

About us > Careers >

We offer

We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work.

About us > Careers >

Students & graduates

Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies.

About us > Careers >

Technicians & professionals

Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends.

About us > Careers >

Recruitment process

General recruitment process consists of an application, an interview and a final selection round.

About us > Careers >

Apply now

Do you want to work at KONE? Apply now!

About us > Careers >

Frequently asked questions

FAQ on KONE's recruitment process
- KONE as a company
  
  Environment
  
  Safety
  
  Innovations
  
  Diversity, equity and inclusion
- Careers
  
  We offer
  
  Students & graduates
  
  Technicians & professionals
  
  Recruitment process
  
  Apply now
  
  Frequently asked questions
Contact us
Contact us

Overview

Contact us >

Contact form

Fill in the contact form and we'll contact you shortly!
- Contact form
KONE Online
Ask for price, offer or consultancy
Contact us

Contact us

How can we help you today?

For 24 hour Customer Service, call + 40 21 311 46 00 or 0800 070 777

Use these numbers to place a service call or report an emergency. For sales or other inquiries, please fill in our contact form.

KONE Romania

West Business Campus
Str. Preciziei 3Y,
6th District, 1st Floor
062202 Bucharest
Tel: + 40 21 311 46 01
Tel: + 40 21 311 46 02
Fax: + 40 21 311 46 03

Sales team contact: sales.romania@kone.com
Service team contact: service.romania@kone.com

Find your local office

Customer Care Center

Tel: + 40 21 311 46 00
Tel: 0800 070 777

Open 24h for:
Maintenance service requests
Reporting an emergency

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